Jezebel Gallery » Return Policy and Terms of Sale

Jezebel® Returns/Claims

Jezebel, Inc. is dedicated to customer satisfaction. Our hand crafted and custom made glass lighting, furniture and accessories are made in the USA. If you have any questions about our return policy, please let us know and we will do whatever we can to work with you.

  1. All claims must be made within 30 days.
  2. Contact your retailer for an RGA number.
  3. Do not throw away your packing material.
  4. Repack your product in the same package in which it arrived.
  5. Canceled orders and buyer's remorse claims are subject to a 20% restocking fee and all shipping charges, except where warranty applies.
  6. No returns on discounted items, custom designed glass or iron work.
  7. No returns on products modified or installed.
  8. You waive the right to dispute your purchase for any reason except credit card fraud.
  9. Design Deposits are not refundable. The cost is deducted from the final invoice upon completion of purchase.
  10. All samples are not returnable.
  11. Broker Fees and International Fees are the responsibility of the buyer.
Jezebel® Disclaimer

Each computer monitor will vary in color. There will be small variations in the lamp bases and shades. Naturally occurring air bubbles, inclusions, textures, color and pattern variations demonstrate that your Jezebel® product is an original work of art. All colors are matching, although no two are ever exactly alike. If you are uncertain of your glass color, glass samples may be ordered at a fee of $7 each.

Click here for a Radiance Glass Sample, or here for a Signature Glass Sample.

Jezebel® Custom Designs

All designs are copywritten to Jezebel, Inc.
All rights reserved.

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